具体遇到的问题

老师帮忙看下，清理电脑后IDEA打不开了。。。

报错信息的截图

报错日志内容我复制到代码区

相关课程内容截图

尝试过的解决思路和结果

粘贴全部相关代码，切记添加代码注释（请勿截图）

在这里输入代码

A fatal error has been detected by the Java Runtime Environment:

EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffe2efd8ab9, pid=17264, tid=9428

JRE version: (11.0.8+10) (build )

Java VM: OpenJDK 64-Bit Server VM (11.0.8+10-b944.34, mixed mode, sharing, tiered, compressed oops, concurrent mark sweep gc, windows-amd64)

Problematic frame:

V [jvm.dll+0x1c8ab9]

No core dump will be written. Minidumps are not enabled by default on client versions of Windows

--------------- S U M M A R Y ------------

Command Line: -Xms128m -Xmx750m -XX:ReservedCodeCacheSize=240m -XX:+UseConcMarkSweepGC -XX:SoftRefLRUPolicyMSPerMB=50 -ea -XX:CICompilerCount=2 -Dsun.io.useCanonPrefixCache=false -Djdk.http.auth.tunneling.disabledSchemes=" -XX:+HeapDumpOnOutOfMemoryError -XX:-OmitStackTraceInFastThrow -Djdk.attach.allowAttachSelf=true -Dkotlinx.coroutines.debug=off -Djdk.module.illegalAccess.silent=true -Djb.vmOptionsFile=C:\Users\Administrator\AppData\Roaming\JetBrains\IntelliJIdea2020.2\idea64.exe.vmoptions -XX:ErrorFile=C:\Users\Administrator\java_error_in_IDEA_%p.log -XX:HeapDumpPath=C:\Users\Administrator\java_error_in_IDEA.hprof -Didea.vendor.name=JetBrains -Didea.paths.selector=IntelliJIdea2020.2 -Didea.jre.check=true com.intellij.idea.Main

Host: Intel® Pentium® CPU A1018 @ 2.10GHz, 2 cores, 3G, Windows 10 , 64 bit Build 19041 (10.0.19041.292)
Time: Sun Dec 6 04:00:02 2020 中国标准时间 elapsed time: 0 seconds (0d 0h 0m 0s)

--------------- T H R E A D ---------------

Current thread (0x00000263036ae000): JavaThread “Unknown thread” [_thread_in_vm, id=9428, stack(0x0000008eed100000,0x0000008eed200000)]

Stack: [0x0000008eed100000,0x0000008eed200000], sp=0x0000008eed1ff2e0, free space=1020k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
V [jvm.dll+0x1c8ab9]
V [jvm.dll+0x1c6d81]
V [jvm.dll+0x3558db]
V [jvm.dll+0x6d492e]
V [jvm.dll+0x3bdad3]
V [jvm.dll+0x3bfd01]
C [jli.dll+0x5373]
C [ucrtbase.dll+0x214c2]
C [KERNEL32.DLL+0x16fd4]
C [ntdll.dll+0x4cec1]

siginfo: EXCEPTION_ACCESS_VIOLATION (0xc0000005), reading address 0x0000000000000000

Registers:
RAX=0x0000cb0fc7916666, RBX=0x0000000000000000, RCX=0x0000000000000000, RDX=0x0000000000000000
RSP=0x0000008eed1ff2e0, RBP=0x0000000000000000, RSI=0x00000263036ae000, RDI=0x0000008eed1ff6b8
R8 =0x0000000000000000, R9 =0x0000000000000000, R10=0x0000000000000000, R11=0x0000008eed1fe850
R12=0x0000000000000001, R13=0x0000026303568530, R14=0x0000026303576b48, R15=0x00007ffe2f39ca70
RIP=0x00007ffe2efd8ab9, EFLAGS=0x0000000000010256

Top of Stack: (sp=0x0000008eed1ff2e0)
0x0000008eed1ff2e0: 0000000000000038 00007ffe2f3c14b1
0x0000008eed1ff2f0: 0000000000000000 00007ffe2ef877ae
0x0000008eed1ff300: 0000000000000000 0000000000000000
0x0000008eed1ff310: 00000263036ad3b0 00007ffe2f3c1855
0x0000008eed1ff320: 00000263036ae000 0000008eed1ff360
0x0000008eed1ff330: 00000263036b8b00 00007ffe2f3c11f7
0x0000008eed1ff340: 0000000000000000 00007ffe2f414d89
0x0000008eed1ff350: 00000263036ad3b0 0000000000000001
0x0000008eed1ff360: 0000000000000000 0000000000000000
0x0000008eed1ff370: 0000000000000004 00007ffe2f41535d
0x0000008eed1ff380: 0000cb0fc7916666 00007ffe2f602f30
0x0000008eed1ff390: 0000000000000004 0000026303568530
0x0000008eed1ff3a0: 00000263036ae000 0000008eed1ff3f0
0x0000008eed1ff3b0: 0000000000000000 00007ffe2efd6d81
0x0000008eed1ff3c0: 0000000000000000 0000008eed1ff3f0
0x0000008eed1ff3d0: 0000000000000000 0000008eed1ff6b8

Instructions: (pc=0x00007ffe2efd8ab9)
0x00007ffe2efd89b9: c8 49 03 d6 4c 63 c7 48 8b f0 ff 15 a7 4e 57 00
0x00007ffe2efd89c9: 48 8b cb 41 b1 01 48 2b 8c 24 90 00 00 00 45 33
0x00007ffe2efd89d9: c0 33 d2 c6 04 31 00 48 8b ce e8 98 09 00 00 42
0x00007ffe2efd89e9: 80 3c 33 3b 4a 8d 3c 33 75 1d 0f 1f 40 00 66 0f
0x00007ffe2efd89f9: 1f 84 00 00 00 00 00 48 ff c3 ff c5 42 80 3c 33
0x00007ffe2efd8a09: 3b 4a 8d 3c 33 74 f0 49 83 3c 24 00 74 18 48 8b
0x00007ffe2efd8a19: 94 24 98 00 00 00 49 8b cf e8 69 0a ef ff 49 8b
0x00007ffe2efd8a29: cc e8 11 09 ef ff 48 8b 44 24 20 48 8d 4c 24 30
0x00007ffe2efd8a39: 49 89 47 18 48 8b 44 24 28 49 89 47 20 4d 89 67
0x00007ffe2efd8a49: 10 e8 31 61 0f 00 44 8b ed 48 89 9c 24 90 00 00
0x00007ffe2efd8a59: 00 48 3b 5c 24 38 0f 8c d3 fe ff ff 4c 8b 7c 24
0x00007ffe2efd8a69: 40 4c 8b 64 24 48 48 8b 7c 24 50 48 8b 74 24 58
0x00007ffe2efd8a79: 48 8b 9c 24 80 00 00 00 48 83 c4 60 41 5e 41 5d
0x00007ffe2efd8a89: 5d c3 cc cc cc cc cc 40 53 55 56 41 55 48 81 ec
0x00007ffe2efd8a99: b8 00 00 00 48 8b 05 0c d3 7e 00 48 33 c4 48 89
0x00007ffe2efd8aa9: 84 24 a0 00 00 00 48 8b e9 48 83 cb ff 48 ff c3
0x00007ffe2efd8ab9: 80 3c 0b 00 75 f7 33 f6 c6 44 24 30 01 40 38 35
0x00007ffe2efd8ac9: a7 d6 81 00 74 17 40 38 35 ae 3d 81 00 75 0e 33
0x00007ffe2efd8ad9: d2 48 8d 0d 2f 9c 62 00 e8 da 63 1a 00 45 33 ed
0x00007ffe2efd8ae9: 85 db 0f 8e 1b 02 00 00 48 89 bc 24 e8 00 00 00
0x00007ffe2efd8af9: 48 8b fd 4c 89 a4 24 f0 00 00 00 48 63 c3 33 db
0x00007ffe2efd8b09: 4c 89 b4 24 f8 00 00 00 4c 89 bc 24 b0 00 00 00
0x00007ffe2efd8b19: 48 89 44 24 68 48 89 74 24 40 0f b6 07 84 c0 74
0x00007ffe2efd8b29: 18 66 0f 1f 44 00 00 3c 3b 74 0e 0f b6 44 2b 01
0x00007ffe2efd8b39: 48 ff c3 ff c6 84 c0 75 ee 48 8d 54 24 38 48 c7
0x00007ffe2efd8b49: 44 24 38 00 00 00 00 48 8d 4c 24 60 e8 a6 5f 0f
0x00007ffe2efd8b59: 00 48 8b 44 24 38 8b fe 41 2b fd 33 d2 4c 8b b0
0x00007ffe2efd8b69: 70 02 00 00 49 8b 46 18 4d 8b 66 10 48 89 44 24
0x00007ffe2efd8b79: 50 49 8b 46 20 48 89 44 24 58 49 8b 46 28 48 89
0x00007ffe2efd8b89: 44 24 48 8d 47 01 48 63 c8 e8 49 13 47 00 49 63
0x00007ffe2efd8b99: d5 48 8b c8 48 03 d5 4c 63 c7 4c 8b f8 ff 15 c4
0x00007ffe2efd8ba9: 4c 57 00 48 8b cb 48 2b 4c 24 40 80 7c 24 30 00

--------------- P R O C E S S ---------------

Threads class SMR info:
_java_thread_list=0x0000026303576b00, length=0, elements={
}

Java Threads: ( => current thread )

Other Threads:

[error occurred during error reporting (printing all threads), id 0xc0000005, EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffe2f4e962e]

VM state:not at safepoint (not fully initialized)

VM Mutex/Monitor currently owned by a thread: None

[error occurred during error reporting (printing compressed oops mode), id 0xc0000005, EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffe2f501f27]

Deoptimization events (0 events):
No events

Classes redefined (0 events):
No events

Internal exceptions (0 events):
No events

Events (1 events):
Event: 0.052 Loaded shared library D:\IDEA\IntelliJ IDEA 2020.2.3\jbr\bin\zip.dll

Dynamic libraries:
0x00007ff7a6f30000 - 0x00007ff7a6f3a000 D:\IDEA\IntelliJ IDEA 2020.2.3\jbr\bin\java.exe
0x00007ffe6f8b0000 - 0x00007ffe6faa5000 C:\WINDOWS\SYSTEM32\ntdll.dll
0x00007ffe6f500000 - 0x00007ffe6f5bd000 C:\WINDOWS\System32\KERNEL32.DLL
0x00007ffe6d050000 - 0x00007ffe6d317000 C:\WINDOWS\System32\KERNELBASE.dll
0x00007ffe6d670000 - 0x00007ffe6d770000 C:\WINDOWS\System32\ucrtbase.dll
0x00007ffe5d540000 - 0x00007ffe5d559000 D:\IDEA\IntelliJ IDEA 2020.2.3\jbr\bin\jli.dll
0x00007ffe6f250000 - 0x00007ffe6f3f0000 C:\WINDOWS\System32\USER32.dll
0x00007ffe6d3d0000 - 0x00007ffe6d3f2000 C:\WINDOWS\System32\win32u.dll
0x00007ffe6f840000 - 0x00007ffe6f86a000 C:\WINDOWS\System32\GDI32.dll
0x00007ffe6d400000 - 0x00007ffe6d509000 C:\WINDOWS\System32\gdi32full.dll
0x00007ffe6d840000 - 0x00007ffe6d8dd000 C:\WINDOWS\System32\msvcp_win.dll
0x00007ffe60f70000 - 0x00007ffe6120b000 C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.19041.488_none_ca04af081b815d21\COMCTL32.dll
0x00007ffe6e0d0000 - 0x00007ffe6e16e000 C:\WINDOWS\System32\msvcrt.dll
0x00007ffe5d520000 - 0x00007ffe5d537000 D:\IDEA\IntelliJ IDEA 2020.2.3\jbr\bin\VCRUNTIME140.dll
0x00007ffe6de50000 - 0x00007ffe6de80000 C:\WINDOWS\System32\IMM32.DLL
0x00007ffe52340000 - 0x00007ffe523dd000 D:\IDEA\IntelliJ IDEA 2020.2.3\jbr\bin\msvcp140.dll
0x00007ffe2ee10000 - 0x00007ffe2f8cd000 D:\IDEA\IntelliJ IDEA 2020.2.3\jbr\bin\server\jvm.dll
0x00007ffe6d910000 - 0x00007ffe6d9ba000 C:\WINDOWS\System32\ADVAPI32.dll
0x00007ffe6f5e0000 - 0x00007ffe6f67b000 C:\WINDOWS\System32\sechost.dll
0x00007ffe6ea50000 - 0x00007ffe6eb74000 C:\WINDOWS\System32\RPCRT4.dll
0x00007ffe6ec90000 - 0x00007ffe6ec98000 C:\WINDOWS\System32\PSAPI.DLL
0x00007ffe61350000 - 0x00007ffe61359000 C:\WINDOWS\SYSTEM32\WSOCK32.dll
0x00007ffe6e170000 - 0x00007ffe6e1db000 C:\WINDOWS\System32\WS2_32.dll
0x00007ffe60450000 - 0x00007ffe60477000 C:\WINDOWS\SYSTEM32\WINMM.dll
0x00007ffe6cb10000 - 0x00007ffe6cb1a000 C:\WINDOWS\SYSTEM32\VERSION.dll
0x00007ffe6aee0000 - 0x00007ffe6aef3000 C:\WINDOWS\SYSTEM32\kernel.appcore.dll
0x00007ffe5d500000 - 0x00007ffe5d511000 D:\IDEA\IntelliJ IDEA 2020.2.3\jbr\bin\verify.dll
0x00007ffe5a600000 - 0x00007ffe5a7e4000 C:\WINDOWS\SYSTEM32\DBGHELP.DLL
0x00007ffe5ac40000 - 0x00007ffe5ac6c000 C:\WINDOWS\SYSTEM32\dbgcore.DLL
0x00007ffe6d7c0000 - 0x00007ffe6d83f000 C:\WINDOWS\System32\bcryptPrimitives.dll
0x00007ffe5c2f0000 - 0x00007ffe5c319000 D:\IDEA\IntelliJ IDEA 2020.2.3\jbr\bin\java.dll
0x00007ffe605e0000 - 0x00007ffe605eb000 D:\IDEA\IntelliJ IDEA 2020.2.3\jbr\bin\jimage.dll
0x00007ffe5d4e0000 - 0x00007ffe5d4f8000 D:\IDEA\IntelliJ IDEA 2020.2.3\jbr\bin\zip.dll

dbghelp: loaded successfully - version: 4.0.5 - missing functions: none
symbol engine: initialized successfully - sym options: 0x614 - pdb path: .;D:\IDEA\IntelliJ IDEA 2020.2.3\jbr\bin;C:\WINDOWS\SYSTEM32;C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.19041.488_none_ca04af081b815d21;D:\IDEA\IntelliJ IDEA 2020.2.3\jbr\bin\server

VM Arguments:
jvm_args: -Xms128m -Xmx750m -XX:ReservedCodeCacheSize=240m -XX:+UseConcMarkSweepGC -XX:SoftRefLRUPolicyMSPerMB=50 -ea -XX:CICompilerCount=2 -Dsun.io.useCanonPrefixCache=false -Djdk.http.auth.tunneling.disabledSchemes=" -XX:+HeapDumpOnOutOfMemoryError -XX:-OmitStackTraceInFastThrow -Djdk.attach.allowAttachSelf=true -Dkotlinx.coroutines.debug=off -Djdk.module.illegalAccess.silent=true -Djb.vmOptionsFile=C:\Users\Administrator\AppData\Roaming\JetBrains\IntelliJIdea2020.2\idea64.exe.vmoptions -XX:ErrorFile=C:\Users\Administrator\java_error_in_IDEA_%p.log -XX:HeapDumpPath=C:\Users\Administrator\java_error_in_IDEA.hprof -Didea.vendor.name=JetBrains -Didea.paths.selector=IntelliJIdea2020.2 -Didea.jre.check=true
java_command: com.intellij.idea.Main
java_class_path (initial): D:\IDEA\IntelliJ IDEA 2020.2.3\lib\bootstrap.jar;D:\IDEA\IntelliJ IDEA 2020.2.3\lib\extensions.jar;D:\IDEA\IntelliJ IDEA 2020.2.3\lib\util.jar;D:\IDEA\IntelliJ IDEA 2020.2.3\lib\jdom.jar;D:\IDEA\IntelliJ IDEA 2020.2.3\lib\log4j.jar;D:\IDEA\IntelliJ IDEA 2020.2.3\lib\trove4j.jar;D:\IDEA\IntelliJ IDEA 2020.2.3\lib\jna.jar;D:\IDEA\IntelliJ IDEA 2020.2.3\jbr\lib\tools.jar
Launcher Type: SUN_STANDARD

[Global flags]
intx CICompilerCount = 2 {product} {command line}
ccstr ErrorFile = C:\Users\Administrator\java_error_in_IDEA_%p.log {product} {command line}
bool HeapDumpOnOutOfMemoryError = true {manageable} {command line}
ccstr HeapDumpPath = C:\Users\Administrator\java_error_in_IDEA.hprof {manageable} {command line}
size_t InitialHeapSize = 134217728 {product} {command line}
size_t MaxHeapSize = 786432000 {product} {command line}
size_t MaxNewSize = 174485504 {product} {ergonomic}
uintx MaxTenuringThreshold = 6 {product} {ergonomic}
bool OmitStackTraceInFastThrow = false {product} {command line}
uintx ReservedCodeCacheSize = 251658240 {pd product} {command line}
bool SegmentedCodeCache = true {product} {ergonomic}
intx SoftRefLRUPolicyMSPerMB = 50 {product} {command line}
bool UseCompressedClassPointers = true {lp64_product} {ergonomic}
bool UseCompressedOops = true {lp64_product} {ergonomic}
bool UseConcMarkSweepGC = true {product} {command line}
bool UseLargePagesIndividualAllocation = false {pd product} {ergonomic}

Logging:
Log output configuration:
#0: stdout all=warning uptime,level,tags
#1: stderr all=off uptime,level,tags

Environment Variables:
JAVA_HOME=C:\Program Files\Java\jdk1.8.0_162
CLASSPATH=.;C:\Program Files\Java\jdk-14.0.1\lib;C:\Program Files\Java\jdk-14.0.1\lib\dt.jar;C:\Program Files\Java\jdk-14.0.1\lib\tools.jar
PATH=D:\IDEA\IntelliJ IDEA 2020.2.3\bin;C:\Program Files\java\jdk1.8.0_162\bin;C:\ProgramData\Oracle\Java\javapath;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0;C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0;D:\qq\skype\Phone;C:\WINDOWS\System32\OpenSSH;C:\Program Files\MySQL\MySQL Server 8.0\bin;D:\maven\apache-maven-3.6.3\bin;C:\Program Files\Java\jdk1.8.0_162\bin;C:\Users\Administrator\AppData\Local\Microsoft\WindowsApps;D:\视频提取软件fidder\Fiddler;C:\Users\Administrator\AppData\Local\Microsoft\WindowsApps;D:\VScode\Microsoft VS Code\bin;D:\IDEA\IntelliJ IDEA 2020.2.3\bin;;
USERNAME=Administrator
OS=Windows_NT
PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 58 Stepping 9, GenuineIntel

--------------- S Y S T E M ---------------

OS: Windows 10 , 64 bit Build 19041 (10.0.19041.292)
OS uptime: 22 days 13:22 hours

CPU:total 2 (initial active 2)

Memory: 4k page, system-wide physical 3978M (1424M free)
TotalPageFile size 12298M (AvailPageFile size 7743M)
current process WorkingSet (physical memory assigned to process): 8M, peak: 8M
current process commit charge (“private bytes”): 3M, peak: 3M

vm_info: OpenJDK 64-Bit Server VM (11.0.8+10-b944.34) for windows-amd64 JRE (11.0.8+10-b944.34), built on Sep 11 2020 15:32:11 by “” with MS VC++ 14.0 (VS2015)

END.